UPDATE: Temporary mast goes live

A new, 80-metre temporary mast at Bilsdale has been switched on. It will restore TV services to approximately 95% of households across the region. Our engineers have worked around the clock over recent weeks to deliver this as the latest step in restoring services following the fire at Bilsdale in August.

The switch on means that viewers will need to retune TVs and a guide on how to do this can be found at bilsdalemast.co.uk. There are additional engineering works throughout the day so we recommend doing this after 5pm today.

As we have previously said, not everyone is covered by the switch on, and further details on help for those whose TV services are still affected from this evening will be set out tomorrow [Thursday 14/10/21] at bilsdalemast.co.uk.