New TV relay sites switched on as latest step in Project Restore, reaching more households
Two new TV masts have been switched on to restore or improve TV services for more households, Arqiva, the company which operates Bilsdale Mast, announced today.
Viewers in the two areas, in and around Bainbridge and Kirkbymoorside (which will benefit Pickering), will need to retune their TVs if they have not already done so and will have had the main TV channels restored as a result of the switch on.
The switch on returned some services to more residents and more than 97% of households across the region have now had some TV services restored. Engineering teams are out measuring signal strengths to enable further progress.
This follows the recent switch on of masts in Loftus and Thirsk and a power boost at the upgraded relay mast at Eston Nab.
Arqiva is working closely with regional charities, local authorities and housing associations to reach those people whose services have not been restored. Information, updates and advice, for example on how to retune your TV, are available at bilsdalemast.co.uk
A dedicated freephone line is available on 0800 121 4828, and the numbers of engineers available to provide support to eligible households is being increased from this week.
Adrian Twyning, Director of Operations at Arqiva, said:
“We are working round the clock to restore TV services and to help those affected. These smaller relay sites are a key part of Project Restore. We’re sorry for the disruption this has caused for people, and while we are making progress there is much to do.”