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New TV relay site in Helmsley switched on in latest step for Project Restore, reaching more households

A new TV relay mast has been switched on to restore or improve TV services for more households in the Helmsley area, Arqiva, the company which operates Bilsdale Mast, announced today (23/12/21).

Viewers in Helmsley and the surrounding areas may need to retune their TVs if they have not already done so. Some households will have had the main TV channels restored as a result of the switch on and others will receive a stronger signal. Engineering teams are out measuring signal strengths to enable further progress. 

This follows the recent switch on of masts in Leyburn, Masham, Loftus, Thirsk, Ripon and Castleton and a power boost at the upgraded relay mast at Eston Nab.

Information, updates and advice, for example on how to retune your TV, are available at

A dedicated freephone line is available on 0800 121 4828.

Arqiva is working closely with local authorities, housing associations and regional charities, including Age UK North Yorkshire, to reach those people whose services have not been restored.