HD Television services now transmitting from the new mast
Tuesday 06 June, 2023
Arqiva can now confirm that the additional antenna supporting HD services from the new 300m Bilsdale mast has now been made live, returning HD services to anyone who may have lost them since the mast went live on 22 May.
The latest antenna went live on Sunday 04 June and most equipment should automatically recognise that the services are available.
However a retune will not disrupt anyone’s services and instructions on how to do this can be found at https://www.bilsdalemast.co.uk/help-centre/retune-instructions/
This latest go-live means that almost all TV services that were present on the old Bilsdale mast have now been restored. As a result, the Project Restore helpline will close on 07 July so anyone still experiencing issues with their TV services relating to the Bilsdale mast is encouraged to call on 0800 121 4828 before that date.
Local TV will return in due course as well as radio. We will update on each of these services as they get closer.