Arqiva goes on the road in East Durham to support ‘not spot’ households
Arqiva, the company which operates Bilsdale TV Mast, today unveiled its latest way of helping people in East Durham whose TV signal may be affected when a new, interim mast is switched on next month.
The TV Signal Help Team will tour the area in a customised vehicle, providing support and advice to residents.
Last week Arqiva announced the switch to a new, interim, 80-metre mast at Bilsdale which will improve the signal for more than 100,000 people and be more robust in bad weather.
An estimated 1,250 households - primarily along the Durham coast - will be within a “signal shadow” caused by the location of the interim mast, and will unfortunately lose their service next month.
The company has written to those homes affected and now needs them to make contact so that – if required – engineers can repoint their aerials free of charge and make sure they continue to receive a TV signal.
Residents should ring 0800 121 4828, or go to bilsdalemast.co.uk/repointing
As part of its Project Restore information campaign, a team from Arqiva will be visiting areas across East Durham and parking at several locations to offer help to residents.
The TV Signal Help Team vehicle will be visiting the following areas on the following dates:
Monday 31/01/22 10AM - 12PM - Hartlepool
Headland car park, TS24 7EN
Monday 31/01/22 1:30PM - 3:30PM - Blackhall
St Joseph Church car park, Blackhall Colliery, TS27 4HE
Tuesday 01/02/22 10AM - 12PM - Peterlee
Asda car park, Peterlee, SR8 1AR
Tuesday 01/02/22 1:30PM - 3:30PM - Hendon
Tatham Street car park, SR1 2QB
Wednesday 02/02/22 10AM - 12PM - Horden
Car park on Blackhills Road, Horden, SR8 4TQ
Wednesday 02/02/22 1:30PM - 3:30PM - Easington Colliery
Car park (opposite The Pet Salon), Seaside Road, SR8 3PF
Thursday 03/02/22 10AM - 12PM - Kelloe
Kelloe & District Workmens Club, Kelloe, DH6 4PD
Thursday 03/02/22 1:30PM - 3:30PM - Ryhope
The Village Green, Ryhope, SR2 0NQ
Friday 04/02/22 10AM - 12PM - Easington Village
Go Local Village Shop car park, Easington Village, SR8 3AT
Friday 04/02/22 1:30PM - 3:30PM - Seaham
Seaham Hall Beach Car Park, SR7 7AF
Saturday 05/02/22 10AM - 12PM - Dalton Park
Dalton Park Retail Park, SR7 9HU
Saturday 05/02/22 1:30PM - 3:30PM - Seaham
Asda Car Park, Byron Place Shopping Centre, SR7 7HN